Terms and conditions

LEGAL STATUS
The following Terms and Conditions ("Terms") apply to all users (the "User" or "Users") using the services provided by Eurogold Casino (the "Casino"). The Casino is licensed by the Curaçao Gaming Control Board, license number 8048/JAZ2021-001. It is authorized to operate in Canada.
REGISTRATION AND LOGIN PROCESS
The User must register an account on the website or through the mobile app of Eurogold Casino (the "Website"). The registration process involves:
- Visiting the Website and clicking on 'Sign Up'
- Entering email, password, country (Canada), and other required information
- Confirming via email link to activate the account

To log in, the User must enter their credentials. If any of the required information is not provided or if there are difficulties with the registration process, Eurogold Casino reserves the right to delay processing until all necessary details have been obtained.

For withdrawals, identification (KYC/ID verification) may be requested from time to time as required by law and according to our policy. This verification can include documents proving identity, age, address or payment methods used at the site.

GAMES AND SOFTWARE PROVIDERS
Eurogold Casino offers a wide selection of games provided by various third-party game developers (the "Software Providers") including but not limited to NetEnt, Evolution, Microgaming and Pragmatic Play licensed under Malta Gaming Authority ("MGA"), United Kingdom Gambling Commission (“UKGC”) respectively. The number of titles available is approximately 2000+.
BONUSES AND PROMOTIONS
Eurogold Casino offers various types of bonuses including welcome bonus (the "Welcome Bonus") to all new registered Users who have made a qualifying deposit and meet the relevant requirements for this promotion. This Welcome Bonus will match any amount up to CA$500 with an additional 100 free spins on Starburst slots (with a value of $0.10/spin). This is subject to our standard terms below:
- A minimum initial deposit of CA$10;
- Wagering requirement: the User must wager thirty-five times (35x) any bonus received in the case of slot and/or table games.

The Welcome Bonus can only be activated once per user/IP address, for one time use. Eurogold Casino reserves its right to cancel or withdraw this offer at any moment without prior notice and without liability.Weekly reloads with 50% up to CA$200 on Fridays will also be offered as well as other periodic offers.

VIP AND/OR LOYALTY PROGRAM
Eurogold Casino has implemented a tiered loyalty program for its valued customers:
- Points are awarded at one (1) point per ten Canadian dollars ($10) wagered;
- Users can redeem their points against cash bonuses and enjoy enhanced benefits based on the level achieved.The levels include bronze, silver, gold, platinum and diamond.
PAYMENT METHODS AND BANKING TERMS
Eurogold Casino offers multiple banking methods for depositing funds to or withdrawing from an account:

Deposits: Instant payments via Visa/MasterCard (minimum CA$10; maximum CA$5000), Interac Online (minimum/maximum limits same as above) and Bitcoin, with a minimum of $20.Withdrawals: Same day/next working day bank transfers in Canadian dollars (with a limit between CA$50-CA$5,000.00 per transaction and/or up to a total maximum daily amount of CAD 4,999,99), crypto-currencies payments via electronic wallet services with same minimum/maximum limits as deposit method.

KEY TERMS AND CONDITIONS
By participating in the game(s) offered on this website (or using any other service provided by Eurogold Casino), User understands and accepts these Terms as well as our policies described within:
- Wagering requirements for all bonuses awarded, including but limited to Welcome Bonus;
- Maximum betting limits per spin or round: CA$5; slot machines contribute 100% of the amount wagered towards satisfying wagering requirements whilst table games contribute only 10%;
- Account restrictions, withdrawal/ deposit limits and closure policy.
MOBILE AND TECHNICAL FEATURES
The Casino offers mobile-compatible versions of its website accessible through any device connected to a compatible web browser or using downloadable mobile app available on iOS/Android platforms.Any changes in the Terms may be updated at our discretion without prior notice. Changes will apply immediately after publication, unless otherwise stated.
SECURITY AND FAIR PLAY
The Eurogold Casino uses state-of-the-art technology ensuring all personal User data collected is stored securely according to best industry standards. Furthermore we have implemented a secure encryption mechanism which protects any information exchanged between servers and browsers from unauthorized access.Eurogold casino operates fairly using an independently certified RNG (Random Number Generator).
RESPONSIBLE GAMBLING FEATURES
We provide tools for managing gaming habits responsibly:
- Users can place deposit limits on their account with options available to limit deposits per day/week/month;
- Automatic time-outs will prevent new login sessions after specified period has elapsed.Self-exclusion is also an option through our customer service team.
ADVANTAGES AND DISADVANTAGES
Eurogold Casino provides its customers a vast library of games and offers generous promotions, fast payouts, full cryptocurrency support as well as 24-hour assistance available in both English & French languages. However there may be instances where we delay verification for withdrawals due to compliance with anti-money laundering (AML) policies or delays related to user authentication.The Company reserves the right to cancel this offer without notice.
GENERAL CASINO INFORMATION
Year founded: 2021; Eurogold casino NV is a Curaçao registered business number 145983; Language support includes English, French and German; All Canadian provinces are allowed while all United States territories except for some specific states like Nevada aren’t supported because they operate differently from most places worldwide regarding gambling laws regulating local players.

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