Responsible gambling

At Eurogold Casino, we prioritize your gaming experience while promoting responsible play. Our tools and resources aim to assist you in maintaining a healthy balance between entertainment and safety.

Deposit Limits

Set daily, weekly, or monthly limits on deposits to control your spending:

• Daily limit: CA$10,000
• Weekly limit: CA$30,000

Time-Outs

Take breaks from gaming with our time-out feature:

• 24 hours
• 7 days
• 14 days
• 30 days
• 60 days
• 90 days

Self-Exclusion

Permanently exclude yourself from the casino:

We recommend using these features as tools to maintain a balanced gaming experience. If you feel that your gaming habits are affecting your well-being, please reach out to our support team.

Links to Support Organizations

For further assistance or guidance, we provide links to reputable organizations:

• Gamblers Anonymous Canada: A non-profit organization offering support and resources for those affected by problem gambling.
• SOS Joueurs QC (Québec): A Québec-based association providing education and counseling on responsible gaming practices.

Reporting Suspected Problem Gambling

If you suspect someone of engaging in problematic or compulsive gaming, please report it to our support team. We strive to create a safe environment for all players.

We encourage open communication with our customer support representatives if you need assistance with:

• Managing your account
• Understanding our responsible gaming features
• Reporting concerns

Our dedicated staff is committed to providing helpful guidance and support throughout your gaming experience at Eurogold Casino.